Welcome to the briefing room for applicant, Sierra Fontana.
Core Mission
Fontana uncovers hidden business opportunities, decodes complex customer needs, and deploys innovative solutions. She has a ten-year history of delivering mission-critical results that propel organizations forward.
Note: some details are blurred or redacted to maintain confidentiality.
Her most daring assignment?
Fontana recently led an elite team at U.S. Bank to create, launch, and optimize U.S. Bank’s Smart Assistant® in the mobile app. Using conversational AI, they redefined what is possible in digital banking, earning accolades from industry leaders like AdAge and Forbes.
Field Agent Endorsements
Direct from headquarters
Leader
“Sierra is a consistent top-team contributor. She can tackle the most difficult of competencies. She is creative in her design execution and considers every step of the experience thoroughly. She leads XA meetings within the team. She has become a great A11y team partner, is passionate and participates in industry events, and is seen as a discipline lead on the team.”
- UX Design Manager, 2022
Team Player
“Thank you for being such a terrific teammate and collaborator. Our partnership over the past couple of months has catapulted us to a place of collective understanding to provide the best possible experience to our customers within the technical constraints with which we are saddled and helped bridge the divide between creative and development.”
- Lead Developer, 2020
Advocate
“She advocates for the users not in the room, she is steadfast in her commitment to the best experiences. As a colleague, she is a joy to work with and has an incredible sense of humor. She is always willing to lend a hand and build people up with genuine empathy and positivity, while still being being able to hold people accountable and call out issues in a firm yet respectful way.”
- Accessibility Consultant, 2021
Innovator
“Sierra continues to go above and beyond her role definition. This year she once again was a featured speaker at Finnovate on key topics within our industry. Additionally, she continued pursuing post-grad education opportunities in the areas of AI and machine learning, and actively participated in both innovation programs and mentorship programs within the bank. “
- Product Owner, 2024
